This position is responsible for the optimization of the Contact Center’s day to day operations to ensure the goals and objectives are achieved. The Contact Center maintains the primary responsibility of assisting donors and the public with making donations, answering questions about a donation or general inquiries about our ministry. An excellent contact center manager must be an organized, reliable and a results-driven professional. They must possess critical thinking to solve problems in a decisive manner with the “big picture” in mind and lead staff to achieve objectives in a Christ-like manner. As a contact center manager, you must also have excellent customer service and communication skills.
Please submit your resume by email to HR@CrossCatholic.org and include the title of the position in the subject line. Please be sure to include a cover letter detailing your spiritual background.
Cross Catholic Outreach is a Christian ministry and provides excellent employee benefits. We are a Christian Humanitarian Aid Agency assisting the poorest of the poor around the world. Please visit our web site to learn more about the mission, vision, statement of faith and core values of our organization.