Job Opportunity

Main Office Administrator

Department:

Executive

Reports To:

Director of Administration

Location:

In-office (Pompano Beach, FL)

Position Summary:

The Main Office Administrator position is, first and foremost, the face and voice for Cross Catholic Outreach through the front desk. Whether by phone or in person, donors will encounter a Christian witness reflecting the charism of the organization, which will, in turn, impact their future relationship with CCO. Second, the candidate must be self-motivated and organized with the ability to prioritize and handle the multiple task menu. The position requires a candidate to “coordinate the duties of the Main office front desk” so that staff and donors alike are assured efficient and accurate results.

Duties and Responsibilities:

Answer incoming telephone calls, direct incoming calls to respective departments or staff
Greet guests for scheduled appointments and notify staff to retrieve their guests
Handle simple donor questions via phone and/or direct calls to respective staff
Prayer Request Images from MOORE RMG Prayer Image PDFs after extracting – open andprint out for Staff Intercessory Prayer Devotions / for inhouse prayer
Prayer Request Remote – add prayer image packets containing prayer pdfs to SharePointRemote folder for Tuesday Donor Prayer session
Ministry Support Thank You – record Cross receipts in Ministry Support Thank You excel file/email pdf copy of receipt to labeled department staff & cc Tricia and place original documents w/envelope in Accounting Basket
Receive courier mail or FedEx/UPS package deliveries; Sort mail for disbursement to staff
Review sorted mail from Donor Ops team for disbursement to staff and for return to MOORERMG data processing center
Circulate publications and sorted mail to respective staff folders/baskets
Collect USPS NIXY Mail to be boxed and shipped to MOORE RMG data processing office forprocessing
STAPLES and AMAZON Company Supply Orders – audit and send order request to Dir. ofAdmin for restock
Visitor Gift Bags – assemble the gift bags with specialized contents to have on hand
Maintain front office desk area; refill copier paper supplies, stationery and envelopes
KONICA – HP Toner Supply Orders – track and request order for HP and EPSON printer fleet
USPS / UPS Supplies – maintain and order supplies needed for mailing via USPS / UPS
Maintain office supply inventory for organization – monitor for excess or stagnation
Perform other tasks related to task menu as needed by management This role requires theability to perform standard office functions, including prolonged sitting, standing, and computer use. Occasional lifting, carrying, or moving materials weighing up to 20 poundsmay be required.
This position may require occasional domestic and/or international travel to attendmeetings, trainings, conferences, or organizational events. Travel may be conducted by airplane, automobile, bus, or other reasonable means. Travel frequency is expected to belimited and scheduled in advance when possible.
Other duties as assigned

Knowledge, Skills & Abilities Require/Preferred:

Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of the ministry
Feels a calling to serve God through serving Cross Catholic Outreach in this capacity
Believes in and supports the mission and ministry of Cross Catholic Outreach and agrees with the conduct policies and conduct expectations of Cross Catholic Outreach
Bilingual preferred
Must be self-motivated and organized
Must have excellent phone skills
Must have computer knowledge and skills: Microsoft Office (Word, Excel, Outlook) and Database access
Must have knowledge of general office equipment: phone, printer/copier, fax
Must have email and telephone experience to service donors, constituents, and/or customers
Must have the ability to multitask within the task menu

Education or Certification Requirements:

High School Diploma
2 Years College Preferred

Main Office Administrator

Department: Executive

Location: In-office (Pompano Beach, FL)

Why Work With Us

Cross Catholic Outreach has been certified as a Best Christian Workplace for 2026. This certification is based entirely on anonymous feedback from our employees through an independent employee engagement survey. We strive to maintain a healthy workplace culture, treating our staff as brothers and sisters in Christ while glorifying God in all that we do. At Cross Catholic Outreach, we know that when employees feel valued, heard and equipped, we can make an even greater impact!

Application Process

If you wish to apply for an open position, please complete the online application and upload your resume to our career portal. We look forward to hearing from you!

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