Cross Catholic Outreach’s Privacy Policy

Cross Catholic Outreach knows that you care how information about you is used and shared, and we appreciate you trusting that we will do so carefully and sensibly. This Privacy Policy explains our practices and the choices you can make about the way your information is collected and used by Cross Catholic Outreach. It applies to donor information that we collect both online and offline.

We obtain information about you when you use our website, for example, when you contact us about products and services, to make a donation, to volunteer with our organization and programs or if you register to receive one of our weekly newsletters.

We collect personal information when you voluntarily submit it to us.

For example, donors may provide us with personal information (such as name, address, email address, telephone numbers and/or credit/debit card information). If a donor, or a website visitor, contacts us by email they may provide us with their email address, and name. Providing data is required in these contexts in order for us to process your donations, requests, or respond to inquiries.  Additionally, if you apply to for a job or to volunteer with us, you will be providing us with information about yourself contained in the application, including, but not limited to, your gender, age, interests, and reasons for seeking a position.

In addition to the personal information that you submit to us, we may automatically collect information using the following technologies:

Web Server Logs. Our web servers may collect certain information such as IP address, pages visited, time of visits, and referring website.

If you make a donation online or purchase a product from us, your card information is not held by us, it is collected by our third-party payment processors, who specialize in the secure online capture and processing of credit/debit card transactions, as explained below.

We collect information primarily to accept donations, complete our charitable projects, process volunteer and job applications, and provide you with information concerning our programs, projects, and activities. We also use information for analytical purposes, to improve our website, our donor base, our outreach, or to respond to requests for information. We may inform you of other purposes at the time that we collect some forms of information. For example, if you apply for a job we may collect information in order to process your job application.

We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

To the extent relevant law requires that we have a legal justification to process your information, we use the following depending on the type of data and the type of processing:

• Consent: When you provide us with your email address, we may utilize that information to communicate with you regarding our programs, projects, and activities.  You can withdraw consent to receipt of such communications as further described in section 9 below.
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• Legitimate Interest:  We will sometimes share your information with other third parties as necessary to provide services to you and to complete other tasks on our behalf.  This is done to fulfill our legitimate interest in promoting our organization as effectively as possible.
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• To fulfill a contractual obligation: If you donate to us or otherwise express interest in the work of our organization, we will process the personal data you provide to process that donation or act on your request.
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• Legal obligation: We will process your personal information to fulfill any legal obligation placed upon us.  We will also process your personal information if lawfully required to do so by a legal authority or court of law.
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• Necessity: Certain processing, such as processing associated with an employment or volunteer application, is necessary to fulfill our obligations as an employer or volunteer coordinator.
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• Security: We take appropriate security measures to ensure that we keep your information secure, accurate, and up to date, and certain processing of your data is necessary to ensure security as well as monitor for potential fraudulent behavior.
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•        •  We will not trade, share, sell or rent your information with other organizations or any third parties.
•        •  We will not share your information with third parties for marketing purposes.
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Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents subcontractors and other associated organizations for the purposes of completing tasks and providing services to you on our behalf (for example to process donations and send you mailings). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the Cross Catholic Outreach Network for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Third Party Product Providers we work in association with: We work closely with various third party product providers to bring you a range of quality and reliable services. These third party product providers will share your information with us which we will use in accordance with this Privacy Policy.

When you are using our secure online donation pages, your donation is processed by a third party payment processor, who specializes in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

If you would like to access the data that we received from you, or make corrections to it, you may contact us at the email or mailing addresses provided at the end of this policy.

If you registered to receive communications from us and later change your mind, you may ask that your name and contact information be removed from our distribution list. You can send such a request to the email or mailing addresses at the end of this policy.

Some web browsers and devices permit you to broadcast a preference that you not be “tracked” online. At this time we do not modify your experience based upon whether such a signal is broadcast.

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

Cookies are simple text files stored by your web browser that provide a method of distinguishing among donors and visitors to the website. We use cookies to identify your browser as you visit pages on the Cross Catholic Outreach website or sites in the Cross Catholic Outreach media network. Cookies also allow Cross Catholic Outreach to provide more relevant, targeted content as you travel through sites in our media network as appropriate and are used on our ordering website to keep track of the items in your shopping cart. This helps us to improve our website and deliver a better more personalized service.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies off may result in a loss of functionality when using our website.

Donors may opt-out of receiving future communications from Cross Catholic Outreach at any time. You may make this arrangement at any time by contacting the ministry using our toll-free phone number (800- 914-2420) or by making a request to Info@CrossCatholic.org.

We view your donation made to Cross Catholic Outreach not as corporate income, but as your personal gift to God for the poor. Should you have a concern about how your gift is used, or experience a rare problem in processing your donation, we will be happy to address your questions and take every reasonable measure to rectify any problem that may have occurred. Should you still wish to retract your gift, simply contact us at 1-800-914-2420.  In most cases, we can return your gift to you in full when requested within a reasonable amount of time from the gift date.

We work with a few partners in the process of managing and maintaining our data. We protect the confidentiality of your personal information by using industry-recognized security safeguards. We are compliant with the strictest industry standards for credit card security and processing, and our team regularly evaluates our systems and processes for additional safeguards. The security measures used on this site include, but are not limited to, industry-standard Secure Socket Layer (SSL) technology, firewalls, internal policies to maintain the security of stored data with carefully developed security procedures that protect your information from loss, misuse or unauthorized alteration.

This Privacy Policy also applies to all our partners whom we require to maintain appropriate privacy and data security measures consistent with this Privacy Statement when we manage your information as described in this Privacy Statement. While no data transmission over the Internet is 100%, secure we take every precaution and strive for the highest standard of security to protect your information.