Careers

Cross Catholic Outreach is a Catholic ministry and provides excellent employee benefits. We are a Humanitarian Aid Agency assisting the poorest of the poor around the world.

Open Positions

Communications & Creative Services Staff Writer

Cross Catholic Outreach is seeking a motivated staff writer who can communicate our ministry’s passion for serving the poor in Christ’s name. As a member of our Communications & Creative Services team, you will supply in-house clients with inspirational marketing materials in a variety of formats, such as blogs, letters, speeches, fundraising proposals, donor updates and press releases. You will have opportunities to travel to developing countries to gather stories about our life-changing work and share those stories with our donors. If you are a committed Christian excited by the prospect of working in a faith-infused office environment, participating in daily staff devotions and promoting Christ-centered relief and development projects, send us your resume today!

Department: Communications & Creative Services
Reports to: Manager of Communications

Job Description: Primary Duties and Responsibilities

Provide insightful, creative, faith-minded writing on a regular basis in a variety of formats.
Research, write, and execute marketing and fundraising tools, achieving the highest level of quality and ensuring consistency with corporate identity, brand messaging and Cross-Style handbook.
- Write promotional, advertising and fundraising material as required.
- Write weekly blogs, website material and social media material as required.
- Write letters, scripts, speeches and editorials for staff members as required.
Meet deadlines for assignments as required.
Select photos and other pertinent material to enhance writing. Work with graphic artists to create effective marketing material as required.
Engage in on-going research on global issues related to Cross, Christianity, poverty, etc. for Cross’ websites.
Conduct interviews with Cross ministry partners and beneficiaries to gather fodder and human interest stories.
After traveling, write and file Harvested Stories and Trip Notes in the library in a timely matter.
Provide support to all departments to ensure that all material reflects a cohesive & consistent “voice” of Cross.
Proof and edit all of own written communications.

Secondary Duties and Responsibilities:

Catalog photos in Photobase with keywords, captions and descriptions
Perform other duties as assigned

Experience Requirements:

At least 3 years of experience in professional writing
Experience writing promotional or marketing copy
Experience writing for the web
Ability to work in a fast-paced environment and take on multiple tasks
Ability to work with minimum supervision

Educational or Certification Requirements: Bachelor’s degree in Journalism or Communications. Marketing and/or non-profit organization experience is a plus and strongly desired, but not required for this role.

Knowledge, Skills & Abilities Required/Preferred:

Knowledge/familiarity with the teachings and values of the Catholic Church
Excellent verbal and written communication skills
Interviewing and reporting skills
Strong proficiency in MS Word, Excel and Adobe Acrobat Pro
Must be able to handle deadlines under pressure and prioritize accordingly
Working knowledge of Adobe InDesign and Photoshop a plus
Must have a keen eye for detail
Candidate must demonstrate time management skills
Possess a positive, service-oriented attitude and be a proven team player
Ability and experience in using a DSLR camera to capture photography preferred
Bilingual preferred; at a minimum, the ability to understand and to make oneself understood to all Spanish, Creole or French-speaking individuals

Other Requirements: Ability and willingness to travel internationally

Communications & Creative Services Staff Writer (part-time)

Department: Communications & Creative Services
Reports to: Manager of Communications

Job Description: Primary Duties and Responsibilities

Provide insightful, creative, faith-minded writing on a regular basis in a variety of formats.
Research, write, and execute marketing and fundraising tools, achieving the highest level of quality and ensuring consistency with corporate identity, brand messaging and Cross-Style handbook.
- Write promotional, advertising and fundraising material as required.
- Write weekly blogs, website material and social media material as required.
- Write letters, scripts, speeches and editorials for staff members as required.
Meet deadlines for assignments as required.
Select photos and other pertinent material to enhance writing. Work with graphic artists to create effective marketing material as required.
Engage in on-going research on global issues related to Cross, Christianity, poverty, etc. for Cross’ websites.
Conduct interviews with Cross ministry partners and beneficiaries to gather fodder and human interest stories.
After traveling, write and file Harvested Stories and Trip Notes in the library in a timely matter.
Provide support to all departments to ensure that all material reflects a cohesive & consistent “voice” of Cross.
Proof and edit all of own written communications.

Secondary Duties and Responsibilities:

Catalog photos in Photobase with keywords, captions and descriptions
Perform other duties as assigned

Experience Requirements:

At least 3 years of experience in professional writing
Experience writing promotional or marketing copy
Experience writing for the web
Ability to work in a fast-paced environment and take on multiple tasks
Ability to work with minimum supervision

Knowledge, Skills & Abilities Required/Preferred:

Knowledge/familiarity with the teachings and values of the Catholic Church
Excellent verbal and written communication skills
Interviewing and reporting skills
Strong proficiency in MS Word, Excel and Adobe Acrobat Pro
Must be able to handle deadlines under pressure and prioritize accordingly
Working knowledge of Adobe InDesign and Photoshop a plus
Must have a keen eye for detail
Candidate must demonstrate time management skills
Possess a positive, service-oriented attitude and be a proven team player
Ability and experience in using a DSLR camera to capture photography preferred
Bilingual preferred; at a minimum, the ability to understand and to make oneself understood to all Spanish, Creole or French-speaking individuals

Other Requirements: Ability and willingness to travel internationally

Gift Planning Assistant

The Gift Planning Assistant is responsible for organizing and managing the department’s administrative services, including phone calls, budgets, data, records, supplies and logistics. The assistant will work closely with other department staff and CCO colleagues to effectively communicate and promote the CCO mission and the department’s goals to a nationwide customer audience of prospects, donors, advisors, attorneys and partners. This position will be located in Pompano Beach, FL.

Department: Gift Planning (Planned Giving)
Reports to: Senior Director of Gift Planning

Duties and Responsibilities:

Organize and maintains the department’s records and supplies. Prepares and updates the department’s files and reports regarding all customers-prospects, donors, advisors, attorneys and partners.
Administer the department’s communications with all customers, including information requests, targeted mailings, parish bulletins and bequest follow-up.
Assist with the charitable gift annuity program and correspondence with prospects, donors and partners.
Assist Senior Director with department’s budgets/expenditures and travel planning/logistics.
Researches and uses touch points and other information for prospect cultivation and donor stewardship.
Maintain accuracy and integrity of department’s data and website information.
Represent department for marketing implementation and NetForum issues/training.
Organize parish bulletins by sorting advisors and attorneys; includes updating excel spreadsheet.
Participate in spiritual development through morning book/bible studies.
Handle other duties assigned by Senior Director, including assistance to other departments/colleagues.

Knowledge, Skills & Abilities Required/Preferred:

Commitment to Catholic fundraising principles.
Commitment to professional ethics in working with highly-confidential and sensitive information.
Ability to work independently and also as part of a development team.
Ability to effectively communicate CCO’s mission and goals to prospects, donors, advisors, attorneys and partners.
Ability to manage multiple tasks simultaneously and resolve problems quickly.
Ability to respond adeptly to changing priorities and to work well under pressure.
Excellent oral and written communication skills, in English, and preferably also in Spanish.
Database management skills and proficiency in Word, Excel and PowerPoint.

Experience Requirements: Minimum five years of relevant work experience; training and experience with fundraising software.

Educational or Certification requirements: High School Diploma required; Bachelor’s degree preferred.

International Projects Officer – Latin America

The International Projects Officer (IPO) monitors ongoing overseas projects in Latin America to ascertain compliance with funding and other requirements.

Department: Projects
Reports to: International Programs Manager

Duties and Responsibilities:

Demonstrate foreign cultural awareness/sensitivity.
Monitors ongoing projects in countries in Latin America.
Provides verbal and written reports on current project activity to the Senior International Projects Director (SIPD).
Makes management recommendations about partners.
Ensures that scope, schedule, or cost changes are identified and communicated accurately and on a timely basis to the SIPD.
Works closely with in-country partners and consultants, International Projects Officers (IPOs) and the SIPD in tasks to ensure accurate and timely reporting.
Creates written status performance and project visit reports and updates as needed to President, Vice President for Missions, Communications, and other executive management.
Presents Mission Report to staff on projects visited following a trip to the field.
Makes own travel and other logistical arrangements for trips to the field and, as needed, for other potential travelers.
Prepares regional annual budgets and schedules monthly payments to ministries that receive support from CCO.
Organizes and leads staff/consultant trips to visit overseas partners.
Other duties as assigned.

Knowledge, Skills & Abilities Require/Preferred:

Strong project management, conceptualization and strategic planning skills.
Excellent presentation, organizational, written, verbal and interpersonal communication skills in a cross-cultural and multilingual context.
Ability and willingness to work effectively in a difficult environment.
Foreign cultural awareness/sensitivity.
Budgeting experience.
Ability to effectively present information and respond appropriately to questions from donors, government officials, and other stakeholder organizations.
Marketing/communications skills and experience.
Highly detail-oriented with the ability to manage large volumes of data.
Experience with databases and strong working knowledge of Excel, Word, Power Point, Outlook.
Travel – Approximately 40% (Internationally).
Experienced individual and/or group traveler, with knowledge of basic international travel requirements/guidelines.
Experience working as part of a team.

Experience Requirements:

Two or more years of experience living and working in relief/development project oversight or related field in developing countries.
Experience with integral human development and/or community transformation projects highly desired.

Educational Requirements:

B.A. in International Relations, Business Administration, Health, Education and/or related discipline; M.A. preferred.
Fluency in Spanish; fluency in additional languages or dialects preferred.

Manager of IT Services

The Manager of IT Services will work directly with external sever/networking specialists and with internal staff handling PC-based maintenance. Managing workflow and handling critical computer, systems, network and phone problems is the priority of this staff member. The Manager of IT services also serves as a liaison to executive and director/manager-level staff in securing equipment, software and technical services. Because of this, the position requires a highly communicative and relational person. His or her technical expertise should allow him/her to do PC diagnosis and repairs on individual machines. The Manager of IT Services will also be required to handle additions to and issues with the phone systems and A/V systems, including handling basic software changes, the acquisition of hardware, etc.

Department: Technology Services
Reports to: Senior Director of Technology Services

Duties and Responsibilities:

Locate and manage expert vendors or service providers handling technical issues with the offices servers, network and phone system.
Monitor systems, network, computer and phone issues within the organization with Senior Director of Technology Services and manage work flow to accomplish related goals.
Manage IT staff of 5 to handle individual phone and PC troubleshooting and repair – taking part in these activities whenever necessary to achieve goals in a timely manner.
Liaison to executive and director/manager-level staff in securing equipment, software and technical services; requires a highly communicative and relational skills.
Organize and maintain effective server backups to protect data.
Take leadership role in any disaster response activities required in the office due to hurricane, water damage, etc.
Prepare annual budget to achieve department goals.
Work with vendors and service providers to negotiate favorable business transactions.
Prepare all IT and phone-related reports for management.
Serve department managers, assisting with technical computer/phone needs and any monitoring involved in implementing their goals.
Ability to communicate very technical information to non-technical staff and managers on a regular basis.
Organize and oversee programs to provide computer software or phone training for staff.
Maintain, change and implement IT protocols and processes as it pertains to general staff, help desk, etc.

Secondary Duties:

Provide reviews of service providers to Senior Director of Technology Services for the regular evaluation of these companies.
Provide spiritual leadership within the organization and specifically to IT staff.
Assisting with computer server backup monitoring and troubleshooting .

Knowledge, Skills & Abilities Require/Preferred:

Minimum 5+ years of experience managing IT and/or technical services for a company with 150 or more staff. Knowledgeable about server / network management. Prefer candidates have a general knowledge of network administration, systems administration and phone systems .
Exceptional leadership and management skills.
Strong strategic, analytical, negotiation and critical-thinking abilities.
Excellent planning, organizing and prioritization skills.
Computer literate in multiple business software packages.
Computer literate with database management and server backup processes.

Experience Requirements: Minimum 5 years of successful fundraising experience for a non-profit or equivalent experience in a related field with field sales or territory management.

Educational Requirements: Bachelor’s degree in business administration or IT related discipline.

Marketing Coordinator

The Marketing Coordinator will coordinate integrated campaigns to engage and nurture donors and prospects in our global mission to serve the poor. The position will be responsible for ensuring the timely execution of these initiatives, tracking performance and results reporting. The position can be remote or based in our corporate office located in Pompano Beach, FL and will report to the Marketing Campaign Manager.

Department: Marketing
Reports to: Marketing Campaign Manager

Duties and Responsibilities:

Collaborate with Marketing and Communications team members to schedule, coordinate, traffic and deliver Cross Catholic Outreach’s marketing deliverables (print, radio, direct mail, digital advertising, etc.).
Coordinate marketing deliverables with internal stakeholders, external media partners and marketing agencies.
Ensure accurate and timely internal communication.
Document, analyze and report marketing effectiveness to improve future performance of marketing initiatives.
Ensure that Cross Catholic Outreach’s brand and identity are consistent across all internal and external communication channels.
Edit and proofread copy for relevant marketing materials.
Provide donor-centric and marketing/communication suggestions to enhance marketing deliverables from the perspective of the donor.
Administrative support: create meeting agendas; coordinate technology set-up and troubleshooting, coordinate meetings, take notes and conduct any follow-up.
Submit requests as needed for all materials and data to ensure the timely fulfillment and delivery of marketing materials.
Other duties as assigned.

Knowledge, Skills & Abilities Require/Preferred:

Strong professional familiarity with current and trending non-profit marketing trends.
Experience in Catholic and/or Christian marketing preferred, but not required.
Excellent oral and written communication skills including editing and proofreading.
Strong project management skills, prioritization and problem solve quickly under tight deadlines.
Meticulous attention to detail and accuracy; diplomacy, excellent oral and written communication and editing skills.
Highly organized, outstanding time and project management skills.
Excellent interpersonal skills – ability to work well with staff, volunteers and other internal departments.
Knowledge of contemporary Christian marketing and fundraising practices.
Personal qualities of integrity, credibility, and a commitment to the organization’s mission.
Marketing research, automation, advertising marketing experience preferred.
Microsoft Word, Excel, Outlook, and PowerPoint proficiency required.

Educational or Certification Requirements:

A Bachelor’s Degree in marketing, communications, public relations, or business is preferred.
Minimum 3 to 5 years’ experience in communications, marketing or related field, preferably in non-profit development.

Marketing Events Specialist

The Marketing Events Specialist will oversee and coordinate end-to-end — from event ideation to post-event debrief — marketing for and events that will engage, incept, and nurture donors while building Cross Catholic Outreach’s brand in our global mission to serve the poor. The position will ensure the timely and professional execution of these events and strategies, tracking performance and results reporting. Events will consist of in-person, hybrid, or virtual mediums and range from tradeshows, regional events, webinars, faith-in-action engagement (food packings), to quaint gatherings. The position can be remote or based in our corporate office in Pompano Beach, FL and will report to the Marketing Engagement Manager.

Department: Marketing
Reports to: Marketing Engagement Manager

Duties and Responsibilities:

Collaborate with Marketing and Communications team members to schedule, coordinate, traffic and deliver Cross Catholic Outreach’s marketing deliverables to support all organization events.
Coordinate marketing deliverables with internal stakeholders, external partners and marketing agencies.
Ensure accurate and timely internal communication.
Document, analyze and report marketing effectiveness to improve future performance of marketing initiatives and future events.
Ensure that Cross Catholic Outreach’s brand and identity are consistent across all internal and external communication channels.
Edit and proofread copy for relevant marketing materials.
Provide donor-centric and marketing/communication suggestions to enhance marketing and event deliverables from the donor’s perspective.
Administrative support: create meeting agendas; coordinate technology set-up and troubleshooting, coordinate meetings, take notes and conduct any follow-up.
Submit requests as needed for all materials and data to ensure the timely fulfillment and delivery of marketing materials.
Determine and define event details and objectives.
Develop and manage a detailed event schedule and work plan.
Provide event support such as work plan development, collateral design, presentation decks, scripts, vendor and location selection, contract negotiations, invitations, registration, event survey, name tags, etc.
Manage event RSVPs and volunteer registration.
Oversee volunteer registration.
Other duties as assigned.

Knowledge, Skills & Abilities Require/Preferred:

Strong professional familiarity with current and trending non-profit marketing trends and events.
Experience in Catholic or Christian marketing preferred but not required.
Excellent oral and written communication skills, including editing and proofreading.
Strong project management skills, prioritization and problem solving quickly under tight deadlines.
Meticulous attention to detail and accuracy; diplomacy, excellent oral and written communication and editing skills.
Possess superb organizational and time management skills.
Demonstrate an ability to work independently and as a self-starter in a team-oriented environment.
Excellent interpersonal skills – the ability to work well with staff, volunteers and other internal departments.
Knowledge of contemporary Christian marketing and fundraising practices.
Personal qualities of integrity, credibility, and a commitment to the organization’s mission.
Marketing research, automation, advertising marketing, and event planning experience preferred.
Microsoft Word, Excel, Outlook, and PowerPoint as well as Zoom and Survey Monkey proficiency required.

Educational or Certification Requirements:

A Bachelor’s Degree in marketing, communications, public relations, event planning or business is preferred.
Minimum of 5 years of experience in communications, marketing, and event planning or related field, preferably in a non-profit development environment.

Outreach Priest

Cross Catholic Outreach is looking for Roman Catholic priests in good standing for its “Outreach Priests” program. Through this effort, priests speak in U.S. churches nationwide, sharing the Gospel and educating parishes about the needs of the poor overseas. For more information or to submit your resume please email JMiceli-Bogash@CrossCatholic.org.

PCS Administrative Assistant

The PCS Administrative Assistant primarily supports the development and implementation of PCS department’s initiatives and strategies, facilitating the orderly operation of the PCS office.

Department: Parish and Community Services
Reports to: PCS Sr. Director and other department managers/directors

Duties and Responsibilities:

Support the Parish and Community Services departments in a variety of administrative tasks.
Manage the mail merge and mailing of newsletters, customer surveys and materials.
Monitor parish program events; reinforces call center protocol.
Build and maintain complex tracking spreadsheets.
Provide administrative support in the Outreach Priest recruitment process.
Schedule presentations at U.S. seminaries.
Be prepared to support and collaborate towards social media and marketing efforts.
Prepare PowerPoints presentations, newsletters and press releases.
Assist with the monitoring and development of call center sales and marketing strategies.
Maintain inventory and order marketing materials and office supplies.
Assist in maintaining the integrity of the data in our database.
Willing to be a Brand Ambassador for CCO at off site events.
Enthusiastically provide the highest level of professionalism when engaging with pastors, colleagues and fellow departments.
Other duties as assigned.

Knowledge, Skills & Abilities Required/Preferred:

Possess understanding and knowledge of the Catholic Church and hierarchy.
Excellent writing, editing, proofreading skills and oral communications skills; Spanish is a plus, but not required.
Excellent interpersonal skills; work well under pressure and able to work on multiple projects in a fast paced environment.
Experience in identifying strategies and providing resolutions in a timely manner; TEAM PLAYER!
Advanced working knowledge of Microsoft Office (Word, Excel, Access, PowerPoint, Outlook) and the ability to quickly learn database systems.
Must be comfortable designing and creating presentations, newsletters, press releases, compose emails.
2 years of experience in an Administrative role managing multiple tasks, projects and duties; comfortable reporting to multiple managers.
Ability to create Ad Hoc reports.
Previous experience providing administrative support in a sales, marketing and business operations setting is a plus.
Should be self-motivated, proactive and able to work with minimal supervision.
Must possess reliable transportation and be able to travel between Boca Raton and Pompano offices.

Educational or Certification Requirements: Bachelor’s Degree or commensurate experience.

PCS Call Center Coordinator

The PCS Call Coordinator will be calling Catholic parishes to book opportunities for Cross Catholic Outreach Outreach Priests to visit the parish and speak to the parishioners about Cross Catholic’s ministry to help the poorest of the poor. You will be responsible for making outbound calls every day.

You will be provided a daily call list and will be measured against call volume and ratio of successful parish bookings resulting from your calls. The successful candidate will be able to accept ownership for their results to engage parishes and book opportunities.

Department: Parish and Community Services
Reports to: PCS Director of Business Development

Duties and Responsibilities:

Outbound telephone calls to Catholic parishes.
Provide follow up documentation for all opportunities booked.
Assist in maintaining the integrity of the data in netForum.
Enthusiastically provide the highest level of professionalism when engaging with pastors, colleagues and fellow departments
Other duties as assigned.

Knowledge, Skills & Abilities Require/Preferred:

Should be self-motivated and team player, proactive and able to work with minimal supervision.
Preferred understanding and knowledge of the Catholic Church and hierarchy or willingness to learn.
Excellent writing, editing, proofreading skills and oral communications skills.
Excellent interpersonal skills and phone skills.
Work well under pressure and able to work in a fast paced environment.
Advanced working knowledge of Microsoft Office (Word, Excel, Outlook) and the ability to quickly learn proprietary systems.
Previous experience in a fast-paced call center environment with consistent documented success.

Educational or Certification Requirements: Associate’s Degree (or commensurate experience) and extensive call center experience.

Talent Acquisition & Onboarding Specialist

The Talent Acquisition & Onboarding Specialist/HR Support position recruits and selects staff to fulfill talent needs for the organization. This includes creatively sourcing, interviewing, assessing, and selecting of qualified external candidates, as well as coordination of internal placements. Utilizes a variety of outreach and sourcing strategies to ensure appropriate levels of talent are available to fill current and future needs.

Department: Human Resources
Reports to: Director of Human Resources & Payroll

Duties and Responsibilities:

Sourcing, posting job ads and recruiting of new talent t fulfill the needs of the organization utilizing multiple job board sites such as ZipRecruiter, Indeed, and more
Manage budgetary costs of job postings and allocate cost to appropriate departments
Ensure the purpose of the organization and its actions i clearly communicated
Collaborates with hiring managers to identify needs qualifiers and screens candidates
Scheduling job interviews, conducts initial interview an assisting in interview process
Presents qualified candidates to the hiring managers
Understand our Christian culture to help assess candidat fit on behalf of hiring managers
Maintain data and metrics on a regular basis
Liaison with IT, Marketing and other departments to ensur all new hires requirements are completed
Creates offer letters, conducts reference and backgroun checks
Verify and collect all documentation including jo application, testimony and onboarding paperwork for new employees and travelers
Facilitate new hire’s first day by preparing the welcom kit (binder, mug etc.), schedule and complete registration
Welcome new employees upon arrival; conduct the initial offic tour introducing them to team members
Assist with the “New Hires Breakfast” and various H projects such as trainings and meetings.
Assists with employee requests regarding human resource issues, rules, and regulations as well as handles complaints and grievance procedures in a Christ-like manner
Leads the Wellness Program (budget control, meetings training, surveys, initiates challenges, motivates, running errands etc.)
Source and recruit volunteers through various techniques (databases, e-mail, etc.)
Keep detailed records of volunteers’ information and assignments
Other duties assigned as needed

Knowledge, Skills & Abilities Require/Preferred:

Exercise integrity and the highest level of confidentiality
Must have strong attention to detail with the ability to multi-task and prioritize
Excellent organizational and time management skills
Demonstrate accountability and dependability
Strong customer service and interpersonal skills
Communicates effectively on the phone and in writing. Listens attentively and with empathy
Works well in a team environment and collaborates effectively with others
Self-motivated and demonstrates a sense of urgency and commitment prioritizing organizational needs.

Educational or Certification Requirements:

Bachelor’s Degree in a Business and/or Human Resources discipline or equivalent staffing and recruiting related experience.
Proficiency in Microsoft Office applications, Outlook, Excel, Word and Power Point.
Experience with ADP a plus.

Application Process

Please submit your resume by email to HR@CrossCatholic.org and include the title of the position in the subject line. Please be sure to include a cover letter detailing your spiritual background.

Cross Catholic Outreach is a Christian ministry and provides excellent employee benefits. We are a Christian Humanitarian Aid Agency assisting the poorest of the poor around the world. Please visit our web site to learn more about the mission, vision, statement of faith and core values of our organization.

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Cross Catholic Outreach

Our mission is to mobilize the global Catholic Church to transform the poor and their communities materially and spiritually for the glory of Jesus Christ. Your gift empowers us to serve the poorest of the poor by channeling life-changing aid through an international network of dioceses, parishes and Catholic missionaries. This cost-effective approach helps break the cycle of poverty and advance Catholic evangelization.